Stay Safe Online

Helping you stay safe online

Learn more about

  • Identity fraud and how to help prevent it
  • Phishing and other email scams
  • Online accounts and how to help to keep them safe
  • Software and how it can help to protect you

How we protect you

We use the most advanced security systems and technologies to protect your personal details and your money.

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How to protect yourself

The steps you can take to help to keep your money, computer and identity safe online.

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Reporting suspicious emails?

We will never send you emails requesting information about your account, security details, or provide links that go straight to pages that request sign-in details.

If you are suspicious about an email that claims to come from us, don’t open it - forward it to money@mandsmoney.com and then delete it. We take these matters very seriously and will investigate the email in question.

Protect your computer

Keep your computer up to date with the latest software and security features.

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How to help prevent identity theft

Your identity is valuable. Find out how to help to protect it – and what to do if your personal details are used fraudulently.

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Reporting fraud

If you ever have any concerns about security on your account, call us immediately on 0845 900 0900.

MasterCard SecureCode

Get additional security for your M&S Credit Card when you shop online.

Visit MasterCard SecureCode website

Protect your cards against fraud loss

M&S Card Safe offers generous cover limits against fraud if your cards are lost or stolen.

Find out more

Rewards

Earn M&S points whenever you go shopping and spend them at M&S.

Find out about M&S Rewards