Registering is simple and only takes a few minutes. You can find out how to do it and what you’ll need by reading our How To Register page.

We use the most advanced encryption technology to stop anyone accessing the information that passes from your computer to our secure systems. We also use firewalls – and our anti-virus software is updated by the minute to stay ahead of new security risks. For more information, please read our Security section.

Your account information is correct up to the close of business on the previous day. M&S points usually take 48 hours to update your account from the date your transaction is made, although this may take longer in some circumstances.

At present, you can only manage your M&S Credit Card account online.

No, there are no charges for using the service.

No, only the main cardholder can register.

You can update your security details and email address online. Please call us on 0845 900 0900 to notify us of changes to your address, telephone numbers, or any other personal details.

You can reset your password by following the instructions on our How to Reset Your Password page and you’ll be back up and running in no time.

To begin with, follow the instructions on our How to Reset Your Password page and you should be able to get yourself back up and running. If you are still having problems, please call us on 0800 363 459. Opening hours are Monday to Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls may be monitored or recorded.

If your security details have been locked, you can reset them by following the instructions on our How to Reset Your Password page.

No, just sign in as usual. You can then activate your new card online if necessary.

Yes, you will. We’d never stop sending you statements in the post, unless you asked to. When you register, you can choose to stop paper statements and then we’ll send an email every month when your statement is ready to view online.

You could receive exclusive offers just for managing your account online. These are shown as messages on the bottom of the ‘Your Accounts’, ‘Make a Payment’ and ‘Sign Out’ pages and can be offers such as bonus M&S points when you take out an M&S insurance policy, a balance transfer offer or online M&S shopping discounts. Simply click on the message when you see it to find out more. These offers are subject to change so make sure you sign in to My Money Accounts frequently to take advantage of them.